Effective Date: 9/16/2024

Hex Codes and Woo LLC ("we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and users of our services. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or engage our website design and maintenance services.

1. Information We Collect

We collect various types of information, including:

- Personal Information: When you fill out a contact form, request a quote, or engage our services, we may collect personal information such as your name, email address, phone number, billing information, and any other details you provide.

- Usage Data: We may automatically collect information about your device and browsing activities, such as your IP address, browser type, and operating system. This helps us improve user experience and troubleshoot issues.

- Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect information about your interactions with our site. You can choose to disable cookies via your browser settings, but this may impact your experience on our site.

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our website design and maintenance services.

- Respond to your inquiries, process payments, and deliver requested services.

- Communicate with you about updates, promotions, and new services (with your consent).

- Analyze website traffic and user behavior to enhance our website’s functionality.

- Comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, or email marketing platforms. These providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to us.

- Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to protect our rights, comply with legal proceedings, or respond to regulatory authorities.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your personal information, no transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

- Access and Update Information: You may contact us to request access to or update your personal information.

- Opt-Out of Communications: If you no longer wish to receive promotional communications from us, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly.

- Delete Your Data: You may request the deletion of your personal information by contacting us. Please note that certain data may be retained for legal or legitimate business purposes.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hex Codes and Woo LLC  

emmalouiseporter@gmail.com